Terms of Service
Moonlit Creations' Terms of Service govern your use of our website and purchase of handmade home décor and artisan gifts. By accessing our site, you agree to these terms, including our policies on product descriptions, pricing, shipping, returns, and intellectual property. We reserve the right to modify these terms at any time. For questions, contact us through our website.
⭐ Terms of Service (TOS) for Moonlit Creations NY
Effective Date: 05-13-26
Moonlit Creations NY provides handmade wooden décor and related products. By accessing or purchasing from this website, you agree to the following Terms of Service.
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1. General Use
By using this site, you confirm that you are at least 18 years old and will not use the site for any unlawful or unauthorized purpose. You agree not to interfere with the site’s security, functionality, or content.
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2. Products & Handmade Variations
All items are handmade, and natural variations in wood grain, color, and texture are expected. These variations are not considered defects. Product photos represent the general style but may not match your item exactly.
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3. Pricing & Payment
Prices are listed in USD and may change at any time without notice. Payment must be completed at checkout. We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
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4. Shipping & Processing
Processing times are listed on each product page. Shipping times vary by carrier and location. Once an order is shipped, delays caused by the carrier are outside our control. Buyers are responsible for providing accurate shipping information.
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5. Returns, Exchanges & Cancellations
Because items are handmade, returns and exchanges are accepted only for damaged or defective products.
To request a return, contact us within 3 days of delivery with photos of the issue.
Cancellations are accepted within 12 hours of purchase unless the item has already entered production.
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6. Order Accuracy
Please review your order details carefully before checkout. We are not responsible for errors in personalization, spelling, or custom requests provided by the buyer.
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7. Intellectual Property
All photos, product descriptions, branding, and designs on this site are the property of Moonlit Creations NY. You may not copy, reproduce, or distribute any content without written permission.
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8. Privacy
Your personal information is used only to process orders, communicate with you, and improve your shopping experience. We do not sell or share your information with third parties except as required to fulfill your order.
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9. Limitation of Liability
Moonlit Creations NY is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for your order.
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10. Changes to Terms
We may update these Terms of Service at any time. Continued use of the site after changes means you accept the updated terms.
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11. Contact Information
For questions about these Terms of Service, email us at:
moonlitcreationsny@gmail.com